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Employees Direct Store’s Charitable Giving.

Staffers’ Involvement with Organizations determines Donations.

Hannah Lutz
Automotive News
November 30, 2015 – 12:01 am ET

When employees at Patriot Subaru of Saco in Saco, Maine, do charity work, they know they have the dealership’s support. That’s because the employees direct the store’s giving program.

At the beginning of this year, Patriot Subaru of Saco started a program in […]

By |December 4th, 2015|Uncategorized|0 Comments

4 Ways to Keep Service Customers Coming Back

Low turnover and rock-solid policies for labor times and pricing help retain your valuable service customers.

August 2015, Auto Dealer Today – Feature

by Jim Alton – service solutions specialist for Service Group, an F&I income development company

When it comes to earning trust and loyalty, your service department is already behind the eight-ball. Most customers don’t […]

By |December 3rd, 2015|Uncategorized|0 Comments

Marketing Leaders Use Data To Understand Their Customers’ Businesses, And Their Own

By Kim Zimmermann, Senior Managing Editor

Tue. December 1, 2015

At the recent Salesforce World Tour in New York, there was the expected buzz about new products and services, but there was also much discussion about how companies are using data to gain a better understanding of customers and prospects to drive marketing and sales strategies.

As IT Manager […]

By |December 1st, 2015|Uncategorized|0 Comments

3 Steps to Manage Dealership Security in the Open Integration Era

Due in large part to technological advances over the past decade, there has never been more freedom for your dealership to integrate to its preferred dealership service providers—for example, your inventory provider. With this freedom to integrate comes the responsibility to protect your dealership’s customer information.

Although there are countless facets of dealership security, I’d like […]

By |December 1st, 2015|Uncategorized|0 Comments

GM Recalls Could Turn into a Windfall for Dealers

By Jerry Hirsch

April 23, 2015

General Motors’ giant recall scandal looks to have a silver lining for GM dealers — millions of dollars in lucrative repair bills that their service departments can charge back to the nation’s biggest automaker.

The car company will pay dealers — independent businesses licensed to sell and repair GM vehicles — to […]

By |December 1st, 2015|Uncategorized|0 Comments

Recall Appointments: Chance to Secure More Service Business.

Thursday, Oct. 29, 2015, 10:06 AM UPDATED 11:46 AM
By Sarah Rubenoff

TORONTO and REDWOOD CITY, Calif. –

Xtime this week shared analysis that takes a look at how recall service appointments can lead to increased service revenue and opportunities for future business.

Since 2014, there have been more than 10 million vehicles recalled in Canada, and during the past […]

By |December 1st, 2015|Uncategorized|0 Comments